Microsoft Outlook Crashes in iOS 9
Updated in the month of August, the latest Outlook app for iOS crashes when you open it from your iPhone / iPad. It also freezes when you tap on “load more conversations.”
The free email app from Microsoft is acting crazy again. It now crashes randomly whenever you try to launch it – so you cannot read, compose, or organize your email messages anymore.
This problem is visible on iOS 9.1 beta firmware.
As one iOS developer says:
“I have been trying to open and read my Outlook emails since morning… but nope, it doesn’t work! It crashes!
Never update to iOS 9.1 beta folks – go back and downgrade to iOS 9!”
Previously, Outlook used to get “stuck” and show blank screen. And now these crashes aren’t helping at all. In fact, we have many tweets from iOS users confirming this:
Great, the latest version of @Outlook crashes on opening on iOS 9.1 b1. To report an error you have to do so from within the app. #HeadDesk
— Ben Collins (@shaolin108) September 16, 2015
Heads up to anyone using Outlook on iOS 9.1 beta: Avoid the update since the app is crashing now. I'm back to the default Mail app for now.
— RJ Roxas (@spininfinite) September 16, 2015
@Outlook, version 1.4.2 of the Outlook IOS app keeps crashing under IOS Beta 9.1(13B5110e). Can you take a look at that?(+Solve the problem)
— Y Borghmans (@yborghmans) September 16, 2015
Even trying to close the Outlook app from the background and re-opening it doesn’t solve this problem. We have also tweeted Outlook to look into this and come up with a quick fix.
Hi @Microsoft @Outlook team, can you please fix the "crashing" problem in iOS 9 beta? -> http://t.co/UpqOUnE8Gp #ios9problem
— iOS 9 Updates / News (@ios9apple) September 16, 2015
Till the issue is resolved, you can use the default Mail app in your iOS.
Update September 17th, 2015: Outlook responds with a tweet requesting to uninstall and re-install the application. This is a temporary fix. Read more.
@ios9apple We're on it! Go ahead and try reinstalling the app then restart the phone. Usually that does the trick. 🙂
— Outlook (@Outlook) September 16, 2015
Update September 19th, 2015: A new version of Outlook for iOS 9 is out now. It fixes bugs and crashes. Read more.