If you’re having trouble accessing your Facebook account or if you suspect that it has been compromised, there are several steps you can take to recover your account. Here is a step-by-step guide:
Recovering Your Account with Recent Logins
- Visit Facebook.com on a device that you have recently used to log into your account.
- Facebook may show you RECENT LOGINS on Facebook.com. If you see your account profile, choose it to initiate an automatic account login.
Recovering Your Account on a New Device or with Forgotten Login Details
- Visit the Facebook Find Your Account page.
- Type your username or complete name in the provided field.
- Choose SEARCH.
- If you have entered an email address or phone number that matches your account, you can request a password reset code from Facebook.
- Facebook will display relevant search results. If you can see your profile picture, choose THIS IS MY ACCOUNT; otherwise, choose I AM NOT IN THIS LIST.
- If you chose the option to display a portion of the phone number or email address linked to your account, select an email address or phone number that you have access to, and click CONTINUE.
- If you no longer have access to the phone number or email you provided, Facebook cannot confirm your identity.
- If you were able to locate your account and choose a way to get your reset code, enter the security code you were given and click CONTINUE.
- After changing your password, click CONTINUE. Your password has been successfully changed.
Retrieving Your Facebook Password without Email or Phone Number
If you don’t have access to the email address or phone number associated with your Facebook account, retrieving your password can be challenging. However, here are some steps you can try:
- Check if you have saved your password in a mobile app or web browser if you have used Facebook through these platforms.
- Consider adding reliable contacts to your Facebook account who can assist you in recovering your account.
- If you are unable to access your phone number or email and have not created trusted contacts, contact Facebook support directly.
- If you suspect that your account has been compromised and you are unable to access it, report the problem to Facebook.
- In severe circumstances, Facebook may require you to provide a government-issued ID to confirm your identity.
Recovering Your Facebook Account with a Changed Email
If your email address or password has been changed without your knowledge, follow these steps to regain access to your account:
- Change your password immediately once you regain access to your account.
- If you are having trouble accessing your account, click the Forgot Password link on the Facebook login page.
- If the hacker has changed your phone number or email address, and you are locked out of your account, use Facebook’s account recovery options.
- Enable two-factor authentication for your Facebook account once you regain access.
- Review the services and apps linked to your Facebook account and uninstall any that you don’t recognize or trust.
- If standard methods fail to restore your compromised account, seek help from Facebook support.
Retrieving Your Facebook Account Password
To retrieve your Facebook account password if you can’t remember it, follow these steps:
- When you first created your Facebook account, it was necessary to link it to an email address.
- If you can’t remember the email address you used, log in with a different ID and retrieve your email address from your account settings.
- Go to the Facebook home page and enter your username or phone number in the "Email" field if you can’t recall your username.
- Enter your password and select Log In.
- Click on the arrow at the top-right corner of your news feed and choose Account Settings.
- Under General Account Settings, you will find your email address mentioned.
- If you are unable to recall your username or phone number, go to the Facebook home page and select Forgot Your Password?.
Contacting Facebook Support
If you need to get in direct contact with Facebook support, here are some methods you can try:
- Visit the Facebook Help Center for answers to frequently asked questions and articles about Facebook usage.
- Use the Report a problem option in the Help Center to report any issues you’re experiencing directly to Facebook.
- Email Facebook Support, although response times may vary.
- Join the Facebook Community to find resources about creating a community on Facebook and get assistance with Facebook Groups, online events, community chats, and other topics.
- When contacting Facebook Support, provide relevant screenshots or supporting documentation along with a detailed explanation of the problem. The more details you provide, the easier it will be for Facebook Support to address your issue.