If you can still access your old computer, get your serial number, open Adobe X, and select Help. On your new PC, log out or deactivate the software before activating it.
During Pacific Standard Time, click here to contact Adobe support. When a representative responds, click ‘still need help’ at https://helpx.adobe.com/contact.html and ask for an activation count reset. If you don’t have access to your old computer and are using a browser that permits popups and cookies, make no more requests or you risk being turned down.
If Acrobat/Acrobat Reader is already open, close it.
Click GET FILE to download the AcrobatNGLEnableTool.zip file.
Enter the entire file path in the Terminal window and hit RETURN to execute the following command:
PATH TO THE TOOL> $ SUDO CHMOD 775
PATH TO THE TOOL> $Open Acrobat and exit Terminal.
Now let’s see how to use a serial number to activate Adobe Pro.
To upgrade the trial version to the full version, enter the serial number you were given.
The first digits of the serial number are either 1057 or 1143.
The serial number is given to you based on the kind of purchase.
Adobe sends you an email with the serial number when you buy Photoshop Elements.
Check your mailbox for any messages with the subject "Your Serial Number" or "Your Serial Numbers."
If the software’s serial number is blocked, you can quickly fix the problem by using the information on this page.
There are 24 components in both a redemption code and a serial number.