How to know if Adobe Acrobat is activated

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If the product is activated, a deactivation option will be available via the Help menu item.

Additionally, Acrobat will display an activation window everytime it launches if one is needed.

To activate your subscription if you possess a Named User (Subscription) License, open Acrobat and log in using your Adobe ID.

If Acrobat/Acrobat Reader is already open, close it.

Click GET package to download the AcrobatNGLEnableTool.zip package.

Enter the entire file path in the Terminal window and hit RETURN to execute the following command:

$ <PATH TO THE TOOL>

$ SUDO CHMOD 775

Open Acrobat and exit Terminal.

Beyond technical and warranty assistance, business users that register Adobe products can take advantage of other perks like free product news, software upgrades, invites to events and seminars, free trials of new products, and software plug-ins.

What about how I set up Adobe Acrobat on a brand-new machine?

  1. Verify that the Internet is accessible from your PC.

  2. Launch the application you wish to use.

  3. When asked, log in. The app is currently operational. If not, select one of the following, based on your app, from the HELP menu:

    • Help > Log in
    • Help > Turn on

    You are already signed in if you see SIGN OUT as a menu option.

  4. Verify that the Internet is accessible from your PC.

  5. To deactivate an app, open it and sign in if required.

  6. Depending on your app, select one of the following from the HELP menu:

    • Help > Sign Up
    • Help > Turn Off

  7. When prompted, select one of the following alternatives if you choose HELP > DEACTIVATE:

    • DEACTIVATE OR SUSPEND ACTIVATION: This option temporarily disables the application while keeping license data on your PC.
    • DEACTIVATE PERMANENTLY: This option erases your computer’s licensing data and necessitates a serial number entry in order to activate anew.

  8. Deactivate your apps from the old computer so that you can use them on the new one if you purchased a new one and wish to move your programs across.

  9. You can deactivate your apps from your Adobe account page if the computer on which you installed the product is no longer available (for instance, you lost the computer, formatted the hard drive, or the hard drive crashed). After that, install the programs on the new PC and adhere to the prompts displayed on the screen.