If you are experiencing login issues on Pinterest, there are a few possible reasons and solutions to consider:
1. Email Address and Password
- Issue: Your email address is gone or you lost your password.
- Solution: You can reset your password if you can’t remember it.
2. Access to Email Address
- Issue: You won’t be able to change your password if you can’t get into the email address linked to your Pinterest account.
- Solution: To safeguard your account, we’ll send you an email, change your password, and log everyone out—including you—if we discover any unusual activity on your Pinterest account.
3. Account Suspension
- Issue: Your account is on hold or suspended.
- Solution: When you attempt to log in, an error message will appear if your account is suspended.
4. Login Issues with Google or Facebook
- Issue: Unable to log in using Google or Facebook.
- Solution: You might need to change the settings in your Facebook app, Google account, or Apple account if you’re experiencing problems logging into Pinterest using Facebook, Google, or Apple.
5. Accidentally Creating a New Account
- Issue: You might have unintentionally made another account.
- Solution: If your boards and pins are gone or if you recently bought a new phone and everything looks different, you might have unintentionally made a new account. Make sure to log out and go into your original account.
Next Steps
If the above solutions do not resolve your login issues, we will need to investigate further to find out why you can’t access Pinterest.