If you are experiencing technical difficulties when using the Spotify app to play music, try the following steps:
- Launch Spotify again.
- Update the application.
- Install the app again.
- Verify the stability of your internet connection.
- Update the operating system on your device.
- Close any other open applications.
- Clear your device’s cache.
- Verify that your gadget is not in offline mode.
- Examine your network connection or use an alternate network.
- Songs that aren’t available in your market may be grayed out.
- Ensure that Spotify is compatible with your device and is up to date.
- Make sure there is at least 250MB of free capacity on your device.
- Check if Spotify is being blocked by your firewall (desktop only).
- Ensure that the battery on your gadget is fully charged.
- If you’re using an SD card (Android only), consider deleting it if it’s causing issues.
- Verify @SpotifyStatus for any current problems.
- Use the Ongoing Issues board in our community to get useful advice and details.
- If your problem isn’t resolved on Community, you can post about it there and receive assistance in English from other Community members.
Troubleshooting Mac Music Playback Issues
Let’s investigate why your Mac isn’t playing music from Spotify. These errors may be caused by problems with the program itself or problems with your computer or mobile device. Try the following steps:
- Restart Spotify as a basic first step.
- If the issue persists, try signing out of Spotify and back in again.
- If you’re having trouble shutting the app, try restarting your computer.
- Update your Spotify app if it needs to be updated.
- If you switched from a Premium to a free account, check the option to stream high-quality music.
- If your machine has lesser hardware, try using Spotify’s hardware acceleration feature on the desktop. Note that toggling on this setting could cause music to skip, lag, or not play properly.
Troubleshooting Spotify Functionality Issues
Let’s investigate why Spotify isn’t functioning properly. Before delving further into the matter, check if the issue is limited to your account or device or if it’s part of a larger outage that impacts other people. Try the following steps:
- Check if Spotify is functioning on any of your devices. If it’s not, there may be a worldwide outage.
- Restart Spotify and your phone if the issue is unique to you.
- Here’s an explanation of typical Spotify difficulties and solutions to help you with any other troubles you could run across when using the service.
- If you hear a cracking sound when playing back a file, it could be due to a slow internet connection.
- Remove the Spotify app from the app switcher menu and relaunch it to resolve app crashes and sluggish performance on an iPhone or iPad.
- If you’re unable to use or access premium features, such as offline music downloads, try re-logging in to Spotify after logging out.
Troubleshooting Spotify Issues on Mac
Let’s discuss why anything went wrong with Spotify on your Mac. Although the exact origin of the error message is unknown, it could be caused by an antiquated version of the Spotify app, a VPN connection, or a sluggish internet connection. Try the following steps:
- Fix small things wrong with your Windows 11/10 PC.
- The "something went wrong, try reloading the page" error and the Spotify friend activity not working issue can occasionally be caused by in-app bugs in the Spotify software. Try logging out and back in as a first step in troubleshooting. Click the drop-down button next to your login and select "Log Out" to exit Spotify. Alternatively, select "Account" > "Account Overview" > "Sign Out" in all places.
- A problem with the internet connection could be the cause of the "something went wrong" error. Try refreshing the page to see if the issue is related to your VPN connection. You might also try disabling your VPN to see if it resolves the problem.
- Cleaning the app’s cache is another way to fix the "something went wrong" Spotify error.